Thermodyne Expands Customer Service Team

Customer Service

Thermodyne Foodservice Products announces that Debra Barnes has been appointed to the company’s growing support team as a customer service representative. In this role, Barnes will serve as a first point of contact for customer inquiry calls, using her skills and training to provide information, resources, and resolutions to ensure customers’ Thermodyne products maintain peak performance standards. 

Barnes’ day-to-day responsibilities include creating, logging, and maintaining cases, ordering parts, dispatching technical service personnel, and following up on existing cases to confirm solutions are successfully implemented. 

Thermodyne Expands Customer Service Team 

Before joining the Thermodyne team, Barnes held an administrative position at Visit Durango, the official tourism office for Durango, Colorado. Barnes' work history also encompasses more than a decade’s worth of experience in customer-centric positions at well-known companies such as Hilton Hotels, Marriott Hotels, the Durango & Silverton Narrow Gauge Railroad, the Strater Hotel, Cannon, Bed, Bath and Beyond, and Pier 1 Imports.  

Barnes says she is excited to put her marketing and customer service background to use at Thermodyne. “I love working with people, really listening, and using my problem-solving skills to ensure every customer who I assist walks away happy.” 

Thermodyne offers more than 35 different slow-cook and hold ovens. Models range from a three-shelf counter-top unit to a unit capable of holding 42 full-size steam table pans. Much of this equipment is available for same-day shipment in the United States. Thermodyne also offers extensive design experience and the manufacturing capacity to customize equipment to meet specific customer needs. 

For more information about Thermodyne, visit  

About Thermodyne 

Founded in 1987, Thermodyne Food Service Products, Inc. specialized in the manufacturing of both countertop and full-sized slow cook and hold ovens. Each unit features Thermodyne’s patented Fluid Shelf Technology, in which low-temperature heat is transferred throughout each shelf rather than through the air. This not only ensures food quality and safety, but also allows food products to be held for extended periods. For more information, call 888-310-7352.  


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